Return & Refund Policy

Return & Refund Policy

We want you to love your purchase. If you’re not satisfied, we’re here to help.

Returns
You may return your item within 30 days of receiving it.

Conditions
To be eligible for a return:

• The item must be unused and in its original condition

• The item must be in its original packaging

Refunds
Once we receive and inspect your return, we will notify you. If approved, your refund will be processed to your original payment method.

Exchanges
We only replace items if they are defective or damaged.

Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.

Contact Us
For any return requests, please contact us at velourajewelry26@gmail.com